First login, first route, first review task, first packet review, and first feedback entry are tracked by role.
Open path →Show whether users can complete first tasks without extra handholding.
A role-based adoption and training monitor for clerks, judges, State IT, support owners, public filing reviewers, and leadership reviewers.
Quickstarts, guided walkthroughs, completion records, and follow-up questions show where training is working.
Open path →Feedback turns into support items, governance records, or training updates with visible owners.
Open path →Training gaps, workflow friction, and configuration questions route differently instead of piling into one inbox.
Open path →Adoption and training monitor board
The monitor shows whether the pilot can be used by real operators. Role adoption visible, training completion tracked, feedback loop named, and support routing visible.
| Role track | First task | Support signal |
|---|---|---|
| Clerk | Open queue item and review checklist | Workflow friction or training gap. |
| Judge | Open bench packet and source confidence | Packet clarity or decision-board support. |
| State IT | Review adapter and audit matrix | Configuration dependency. |
| Leadership | Read system-health and scorecard | Metric or governance question. |
- adoption and training monitor visible
- role adoption visible
- training completion tracked
- feedback loop named
- support routing visible
The public package has a clear next step.
Human review remains the control point. This route is a public training record with fictional records and is not connected to a live court system.
- 1Audience path
Plan selection
- 2Public proof route
Account workspace
- 3Review standard
Settings and connections
- 4Forwardable next step
Review-safe outputs
This public walkthrough uses fictional training records. It does not submit filings, change court records, provide legal advice, or connect to a live court system. Production use requires authenticated access, configured adapters, audit logging, and court-approved integration boundaries.
