Clerk / Court operations
Clerk Operations Board
This is the clerk’s real operating surface: work objects, owners, statuses, packet readiness, timing clocks, service / proof status, and next actions.
Received today
12
New intake and corrected packets.
Deficient
7
Returned items with cure windows.
Ready to assign
9
Reviewed packets ready for routing.
Needs slotting
5
Hearing or conference date needed.
Operations Board
Dispatch is the product.
The clerk board lands in live work lanes instead of a buried queue. Every item keeps packet readiness, service status, closure discipline, and scheduling visibility on the same screen.
New intake
Initial review of newly received work
FIC-FAM-A001 · Motion to Modify
Cumberland County · Family matter
review first Packet imported with extracted party fields and one proof-of-service gap.
new family service gap
Open filing review and confirm packet fields.
FIC-PROT-A001 · Protection petition
York County · Sensitive handling
urgent Same-day intake with sealed-resource note and immediate scheduling need.
sealed review same day
Move to protected review and hold a hearing window.
Filing review
Human-confirmed packet status before routing
FIC-CIV-A001 · Emergency guardianship
Androscoggin County · Civil
document findings Caption, child initials, and prior-order reference were extracted; signature page finding remains.
review gate finding
Open filing review and clear finding history.
FIC-FAM-A003 · Interim support motion
Penobscot County · Family matter
near ready Packet is reviewed and waiting on exhibit label cleanup before assignment.
reviewed label cleanup
Route to packet prep and assign to chambers queue.
Ready to assign
Packets fit for routing or scheduling
FIC-FAM-A004 · Parenting schedule update
Kennebec County · Family matter
ready Reviewed packet with service visible and hearing request already attached.
ready hearing request
Assign to judge queue and preserve chronology linkage.
FIC-PD-A001 · Protected disclosure training packet A
Protected disclosure record · Courtroom 2A
ready Motion packet, witness notes, and chronology are aligned for judge review.
protected disclosure courtroom 2A
Release to decision-ready queue.
Scheduling needed
Matters missing a hearing or conference slot
FIC-FAM-A001 · Motion to Modify
Cumberland County · Window: 3 business days
needs slotting Packet review is underway; the hearing hold should track packet readiness and service status.
3-day window family
Open Scheduling Board and hold a compliant window.
FIC-PROT-A001 · Protection petition
York County · Same-day target
same-day hold Sensitive matter requires a reserved slot with protected handling.
same-day protected
Hold emergency slot and keep sealed review visible.
Exceptions
Blocked, sealed, duplicate, or transfer cases
FIC-FAM-A005 · Duplicate correction packet
Oxford County · Duplicate suppression
duplicate Corrected packet arrived and the superseded version must stay audit-visible.
duplicate audit
Close duplicate with linked replacement ID.
FIC-PD-A002 · Protected disclosure training packet B
Protected disclosure record · Forensic record gap
hold One certification gap blocks clean forward movement even though the motion packet exists.
record gap hold
Return targeted clarification to filing lane.
Active queue discipline
Closure and work hygiene
Outcome Meaning Required audit fields Accepted and routed Validated packet moved forward. operator, timestamp, destination Returned for correction Deficiency notice sent with due-back date. reason code, notice text, due-back Closed – duplicate Merged or suppressed duplicate work object. linked duplicate ID, operator Closed – transferred Moved to another court or queue lane. destination, reason, receiving queue
Command shortcuts
Open the next operational lane
